Magento 2 Order Status - Pending PaymentMagento2 order is not created after paymentMagento 2 - Authorize.net - Transacation fails - Order created with Cancel StatusReceiving Multiple Order Emails Magento 2PayPal Types & Magento 2.2.2Magento2 : PayPal Standard error “Express Checkout has been canceled”Doubt/Query/Clarification Regarding, Custom Payment Gateway IntegrationOrder status doesn't change to “Complete” after shipping and invoicingDefault Order Status on Braintree Payments (2.2.7)Order Status : Pending Payment vs. Payment ReviewPaypal deduct two times payment for subscription type of product
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Magento 2 Order Status - Pending Payment
Magento2 order is not created after paymentMagento 2 - Authorize.net - Transacation fails - Order created with Cancel StatusReceiving Multiple Order Emails Magento 2PayPal Types & Magento 2.2.2Magento2 : PayPal Standard error “Express Checkout has been canceled”Doubt/Query/Clarification Regarding, Custom Payment Gateway IntegrationOrder status doesn't change to “Complete” after shipping and invoicingDefault Order Status on Braintree Payments (2.2.7)Order Status : Pending Payment vs. Payment ReviewPaypal deduct two times payment for subscription type of product
I have a Magento 2 website. Payments through PayPal Pro but when the customer makes an order and successful payment the order status is still 'Pending Payment'
I have spoken to PayPal and Pay IPN are being successfully received by listener, but the order status is not updating from 'Pending Payment'
Does anyone know how to possibly fix this? Thanks
magento2
asked Mar 23 '18 at 11:42
Paul MosleyPaul Mosley
61
bumped to the homepage by Community♦ 24 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
add a comment |
I have a Magento 2 website. Payments through PayPal Pro but when the customer makes an order and successful payment the order status is still 'Pending Payment'
I have spoken to PayPal and Pay IPN are being successfully received by listener, but the order status is not updating from 'Pending Payment'
Does anyone know how to possibly fix this? Thanks
magento2
asked Mar 23 '18 at 11:42
Paul MosleyPaul Mosley
61
bumped to the homepage by Community♦ 24 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
Do you have any customization related to order success ?
– Shashank Gupta
Mar 23 '18 at 13:05
add a comment |
I have a Magento 2 website. Payments through PayPal Pro but when the customer makes an order and successful payment the order status is still 'Pending Payment'
I have spoken to PayPal and Pay IPN are being successfully received by listener, but the order status is not updating from 'Pending Payment'
Does anyone know how to possibly fix this? Thanks
magento2
asked Mar 23 '18 at 11:42
Paul MosleyPaul Mosley
61
I have a Magento 2 website. Payments through PayPal Pro but when the customer makes an order and successful payment the order status is still 'Pending Payment'
I have spoken to PayPal and Pay IPN are being successfully received by listener, but the order status is not updating from 'Pending Payment'
Does anyone know how to possibly fix this? Thanks
magento2
magento2
asked Mar 23 '18 at 11:42
Paul MosleyPaul Mosley
61
asked Mar 23 '18 at 11:42
Paul MosleyPaul Mosley
61
asked Mar 23 '18 at 11:42
Paul MosleyPaul Mosley
61
asked Mar 23 '18 at 11:42
Paul MosleyPaul Mosley
61
asked Mar 23 '18 at 11:42
Paul MosleyPaul Mosley
61
61
bumped to the homepage by Community♦ 24 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
bumped to the homepage by Community♦ 24 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
Do you have any customization related to order success ?
– Shashank Gupta
Mar 23 '18 at 13:05
add a comment |
Do you have any customization related to order success ?
– Shashank Gupta
Mar 23 '18 at 13:05
Do you have any customization related to order success ?
– Shashank Gupta
Mar 23 '18 at 13:05
Do you have any customization related to order success ?
– Shashank Gupta
Mar 23 '18 at 13:05
add a comment |
1 Answer
1
active
oldest
votes
Your question is from 10 months ago.. but still worth a reply!
Not sure what version you are using but I have this issue on Magento 2.2.7 (CE) with all payments made by Credit card using the Paypal pro hosted solution. With Magento 2.1.9 it happened occasionally but now with Magento 2.2.7 it happens every time. Orders made using paypal express (not credit card) are working correctly and get moved to "processing" once the payment is made.
This issue is being tracked here and is currently active: https://github.com/magento/magento2/issues/18148
As a workaround I use the SQL query suggested that issue by Mattyl (on 2nd Nov 2018) and it moves the status to "processing" successfully. Here is the SQL query, I recommend testing it on a copy of your database first to prove to yourself it works as expected. Hopefully there will be a fix soon!
SQL Query from github issue:
UPDATE sales_order JOIN sales_order_status_history ON sales_order.entity_id = sales_order_status_history.parent_id JOIN sales_order_grid ON sales_order.entity_id = sales_order_grid.entity_id SET sales_order.state = 'processing', sales_order.status = 'processing', sales_order_status_history.status = 'processing' , sales_order_grid.status = 'processing' WHERE (sales_order_status_history.comment LIKE '%IPN "Completed"%' OR sales_order_status_history.comment LIKE '%ID transazione%') AND sales_order.state = 'pending_payment';
Enjoy!
answered Jan 30 at 11:22
Bizzy BeeBizzy Bee
211
add a comment |
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1 Answer
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1 Answer
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active
oldest
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votes
Your question is from 10 months ago.. but still worth a reply!
Not sure what version you are using but I have this issue on Magento 2.2.7 (CE) with all payments made by Credit card using the Paypal pro hosted solution. With Magento 2.1.9 it happened occasionally but now with Magento 2.2.7 it happens every time. Orders made using paypal express (not credit card) are working correctly and get moved to "processing" once the payment is made.
This issue is being tracked here and is currently active: https://github.com/magento/magento2/issues/18148
As a workaround I use the SQL query suggested that issue by Mattyl (on 2nd Nov 2018) and it moves the status to "processing" successfully. Here is the SQL query, I recommend testing it on a copy of your database first to prove to yourself it works as expected. Hopefully there will be a fix soon!
SQL Query from github issue:
UPDATE sales_order JOIN sales_order_status_history ON sales_order.entity_id = sales_order_status_history.parent_id JOIN sales_order_grid ON sales_order.entity_id = sales_order_grid.entity_id SET sales_order.state = 'processing', sales_order.status = 'processing', sales_order_status_history.status = 'processing' , sales_order_grid.status = 'processing' WHERE (sales_order_status_history.comment LIKE '%IPN "Completed"%' OR sales_order_status_history.comment LIKE '%ID transazione%') AND sales_order.state = 'pending_payment';
Enjoy!
answered Jan 30 at 11:22
Bizzy BeeBizzy Bee
211
add a comment |
Your question is from 10 months ago.. but still worth a reply!
Not sure what version you are using but I have this issue on Magento 2.2.7 (CE) with all payments made by Credit card using the Paypal pro hosted solution. With Magento 2.1.9 it happened occasionally but now with Magento 2.2.7 it happens every time. Orders made using paypal express (not credit card) are working correctly and get moved to "processing" once the payment is made.
This issue is being tracked here and is currently active: https://github.com/magento/magento2/issues/18148
As a workaround I use the SQL query suggested that issue by Mattyl (on 2nd Nov 2018) and it moves the status to "processing" successfully. Here is the SQL query, I recommend testing it on a copy of your database first to prove to yourself it works as expected. Hopefully there will be a fix soon!
SQL Query from github issue:
UPDATE sales_order JOIN sales_order_status_history ON sales_order.entity_id = sales_order_status_history.parent_id JOIN sales_order_grid ON sales_order.entity_id = sales_order_grid.entity_id SET sales_order.state = 'processing', sales_order.status = 'processing', sales_order_status_history.status = 'processing' , sales_order_grid.status = 'processing' WHERE (sales_order_status_history.comment LIKE '%IPN "Completed"%' OR sales_order_status_history.comment LIKE '%ID transazione%') AND sales_order.state = 'pending_payment';
Enjoy!
answered Jan 30 at 11:22
Bizzy BeeBizzy Bee
211
add a comment |
Your question is from 10 months ago.. but still worth a reply!
Not sure what version you are using but I have this issue on Magento 2.2.7 (CE) with all payments made by Credit card using the Paypal pro hosted solution. With Magento 2.1.9 it happened occasionally but now with Magento 2.2.7 it happens every time. Orders made using paypal express (not credit card) are working correctly and get moved to "processing" once the payment is made.
This issue is being tracked here and is currently active: https://github.com/magento/magento2/issues/18148
As a workaround I use the SQL query suggested that issue by Mattyl (on 2nd Nov 2018) and it moves the status to "processing" successfully. Here is the SQL query, I recommend testing it on a copy of your database first to prove to yourself it works as expected. Hopefully there will be a fix soon!
SQL Query from github issue:
UPDATE sales_order JOIN sales_order_status_history ON sales_order.entity_id = sales_order_status_history.parent_id JOIN sales_order_grid ON sales_order.entity_id = sales_order_grid.entity_id SET sales_order.state = 'processing', sales_order.status = 'processing', sales_order_status_history.status = 'processing' , sales_order_grid.status = 'processing' WHERE (sales_order_status_history.comment LIKE '%IPN "Completed"%' OR sales_order_status_history.comment LIKE '%ID transazione%') AND sales_order.state = 'pending_payment';
Enjoy!
answered Jan 30 at 11:22
Bizzy BeeBizzy Bee
211
Your question is from 10 months ago.. but still worth a reply!
Not sure what version you are using but I have this issue on Magento 2.2.7 (CE) with all payments made by Credit card using the Paypal pro hosted solution. With Magento 2.1.9 it happened occasionally but now with Magento 2.2.7 it happens every time. Orders made using paypal express (not credit card) are working correctly and get moved to "processing" once the payment is made.
This issue is being tracked here and is currently active: https://github.com/magento/magento2/issues/18148
As a workaround I use the SQL query suggested that issue by Mattyl (on 2nd Nov 2018) and it moves the status to "processing" successfully. Here is the SQL query, I recommend testing it on a copy of your database first to prove to yourself it works as expected. Hopefully there will be a fix soon!
SQL Query from github issue:
UPDATE sales_order JOIN sales_order_status_history ON sales_order.entity_id = sales_order_status_history.parent_id JOIN sales_order_grid ON sales_order.entity_id = sales_order_grid.entity_id SET sales_order.state = 'processing', sales_order.status = 'processing', sales_order_status_history.status = 'processing' , sales_order_grid.status = 'processing' WHERE (sales_order_status_history.comment LIKE '%IPN "Completed"%' OR sales_order_status_history.comment LIKE '%ID transazione%') AND sales_order.state = 'pending_payment';
Enjoy!
answered Jan 30 at 11:22
Bizzy BeeBizzy Bee
211
answered Jan 30 at 11:22
Bizzy BeeBizzy Bee
211
answered Jan 30 at 11:22
Bizzy BeeBizzy Bee
211
answered Jan 30 at 11:22
Bizzy BeeBizzy Bee
211
211
add a comment |
add a comment |
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Do you have any customization related to order success ?
– Shashank Gupta
Mar 23 '18 at 13:05